on365 Services
Unrivalled support for your Schneider Electric critical power and cooling assets from the leading UK Partner for Schneider Electric IT Critical Power and Cooling
on365, as an Elite Partner, EcoXpert TM and Services Associate for Schneider Electric, is uniquely positioned to manage not just the datacentre but the entire critical physical infrastructure lifecycle of your business.
As a Schneider Electric Services Associate Partner, we act as a ‘trusted advisor’ delivering certified ‘best-in-class’ service offerings for critical power and cooling products.
Whichever stage your business is at we have the expertise, support and services to help you prepare, design acquire, implement, maintain and upgrade your mission critical
Managed Services
On-site evaluation and analysis of your datacentre, server room or network closet with recommendations to maximise availability, improve energy efficiency and reduce energy-related costs.
Project management, site co-ordination, installation management and integration services are also available with access to Schneider Electric certified engineers, genuine parts and the latest firmware and software updates to keep your critical systems operating in peak condition.
Design & Build
Control management costs, reduce complexity, and focus your efforts where they make the most impact whether you’re looking to design, build or improve your server room, branch office, datacentre or all 3!
The team at on365 can provide the necessary knowledge and trusted resource to handle projects in entirety or work alongside your internal team to develop a plan that addresses your specific requirements and yields measurable results including improved strategic planning capabilities and improved application across your infrastructure performance.
Installation Services
Save time, money & extend the lifetime of your hardware solution with expert assistance from our fully Schneider Electric certified service engineers.
We offer a set of Schneider Electric certified service options for the assembly, start-up & commissioning of new products designed to ensure your critical power and cooling equipment is configured for optimal performance with quick and efficient implementation.
Network Integration
Our fully certified Schneider Electric engineers will migrate, consolidate and optimise IT equipment and cabling in new or existing data centres, server rooms or network closets with ease and efficiency.
Reduce the risks, costs and complexity of network integration with minimal interruption to your business and achieve better system performance and availability.
Datacentre & Server Room Assessment Services
An on-site evaluation and analysis of your data centre, server room or network closet with recommendations to maximise availability, improve energy efficiency and reduce energy-related costs.
Our Schneider Electric certified experts in critical power and cooling services will help you assess, plan, define, and design the right datacentre or server room solution for your needs.
Production Modernisation
A turnkey solution for your aging UPS & Cooling Systems to enable reliable life, reduce costs and boost uptime.
Increase availability while maximising your investment with an affordable approach to extending the reliable life of your critical power and cooling equipment in your facility with the latest technology from our fully Schneider Electric certified technicians.
Monitoring & Management
Our Technical Support Team will monitor and investigate alarm conditions as and when they occur, diagnosing, fixing where possible and arranging for site attendance when deemed appropriate to provide 24/7 protection for your mission critical equipment and ensure it is always working at peak performance.
Our factory-trained technicians will also undertake regular site visits to certify that your installation is free of leakage and compliant with local regulations.
Key Benefits
- Get maximum value out of your assets along the lifecycle of your critical infrastructure: whichever stage you are at, our expertise, support and services will help you prepare, design, acquire, commission, maintain and upgrade your mission-critical equipment.
- Benefit from the convenience of a total solution – systems, service and software, available from a single source. Customised to your specific budget and business requirements including fully tested, factory-certified parts, engineering revisions and firmware upgrades to increase the efficiency and reliability of your installation.
- With access to the same in-depth technical trainings as Schneider Electric in-house staff as well as proprietary tools on365 can perform service activities to the same level as our Schneider Electric counterparts and on behalf of Schneider Electric which guarantees the continuity and excellence of your customer experience.
- Full 24/7 support from our qualified and dedicated Schneider Electric factory-trained engineers with on-going technical information and visibility to the latest product and services developments.
- The very best in the industry at quick and accurate troubleshooting and diagnosis of system issues. This proven know-how results in shorter mean-time-to-repair and minimal downtime.
Maintenance & Support Services
A comprehensive range of support services delivered by our fully certified Schneider Electric engineers:
- On-site Service Plans
- Preventative Maintenance
- Extended Warranties
- Battery Replacement Services
- Remote Monitoring Services
- EcoStruxure Asset Advisor
Contact Details
- Address: Weldon Road, Loughborough, Leicestershire, LE11 5RN
- Support & Sales: +44 (0)1509 261100
- Working Time: Mon–Sat: 08:00–18:00
- E-mail: supportingtechnology@on365.co.uk