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How Monitoring Systems Reduce Human Error in Distributed Server Rooms and Remote Wiring Closets

by Dennis Bouley

Executive Summary

Surprise incidences of downtime in server rooms and remote wiring closets lead to sleepless nights for many IT managers. Most can recount horror stories about how bad luck, human error, or just simple incompetence brought their server rooms down. This paper analyzes several of these incidents and makes recommendations for how a basic monitoring system can help reduce the occurrence of these unanticipated events.

Conclusion

Server rooms and small, remote closets are prolific and are often subject to downtime caused by human error. Managing these smaller data centers is time consuming and problematic. Many of these facilities are unattended IT rooms that are minimally supervised. A four-pronged approach consisting of a monitoring & automation software system, video technology, intelligent rack outlets, and sensor technology can greatly reduce the incidences of human error in these small environments. These systems place critical data in the hands of knowledgeable administrators who can manage remotely and identify problems before they result in downtime.

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